Bridesmaid Dress Shipping Guide
Please keep in mind that all Love Tanya dresses are made to order to reduce waste and keep the costs low to our customers.
We ship all of our products within the continental US. Since the Home Try-On process is so timely, we are only able to ship these orders within the continental U.S. and are unable to ship to PO boxes for this reason as well.
We ship UPS Ground for most orders within the US, with the exception of swatches which are shipped USPS. Ground delivery can take between 1 and 5 days depending on your location from our distribution center in Dallas, TX. Orders going to Alaska or Hawaii will be shipped via USPS as well.
We also understand that colors on your computer screen can differ a bit to how they appear in person. So, we advise that you order and view our swatches to ensure all color choices.
PRODUCTION AND SHIP TIME:
Your order is confirmed with our customer service team and if everything looks good (complete bridal party orders, address info, etc.) they will approve the order and send it to the factory to get to work. This can take 1-3 business days from the time we receive the last bridesmaid’s order. Then, each dress is made-to-order by our factory. This can take up to 14 weeks. Your dress is shipped via UPS Ground from our headquarters in Dallas. UPS Ground shipping times vary from 1-5 business days, depending on your region.
Every dress is made-to-order, so the turnaround time is the same for every dress, top or skirt. Please keep in mind you may need some possible alterations and allow additional time for alterations after you receive your dress. Once your order has been shipped, we cannot change the delivery address nor delivery options. We are not responsible for lost, damaged, or stolen packages.
*Busy season occurs every year from January - February. During peak season, production times may increase up to 16 weeks so please plan accordingly! Rush orders will not be accepted during this time.
RUSH PRODUCTION AND SHIP TIME:
Rush production is currently unavailable at this time.
We charge you the shipping rate calculated by UPS based on your shipping address and distance from Dallas, TX.
We do not ship final bridesmaid dress orders overseas, however international customers can still order from us after obtaining a US address through MyUS.com. Your order is shipped to your MyUS address, and they handle the shipping to your international address, along with duties and customs processing. If you live overseas and plan to place a final order with us, make sure to order at least 18 weeks in advance to allow time for shipping, customs, and alterations.