Bridesmaid Dress Return Policy
Please keep in mind that all Love Tanya dresses are made to order to reduce waste and keep the costs low to our customers. All sales are final - no refunds or exchanges will be considered.
We encourage you to take advantage of our Sample Program or refer to our How to Measure guide before selecting your size. We also understand that colors on your computer screen can differ a bit to how they appear in person. So, we advise that you order and view our swatches to ensure all color choices.
Once an order is placed, it cannot be cancelled. If you need to update color, size, or style selections you must do so within 24 hours of placing your order by contacting us.
For defective, damaged, or mis-shipped (item shipped was not item ordered) item(s), the issue must be reported within 5 days of receiving shipment. To report such items, please contact us immediately.
Please include the following information for a return request:
- Customer Name
- Order # (Your Order # can be found on your confirmation email, shipment email & packing slip)
- Detailed explanation with photos of defective items
Once your damaged item has been reviewed and accepted, we will send you a pre-paid shipping label to send the items to:
Love Tanya Returns
1919 McKinney Ave, Suite 2045
Dallas, TX 75201